Privacy Notice

Last updated: 24/09/2025

Music Therapy Works (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and share your personal information when you visit or use www.musictherapyworks.co.uk (the “Website”).

Who we are

We are Music Therapy Works, registered in England & Wales under registered charity number: 1126584; limited company number: 06663759.

Our registered office is at 105 High Street, Worcester, WR1 2HW.

You can contact us at:

  • Email: info@musictherapyworks.co.uk
  • Postal address: Music Therapy Works, 105 High Street, Worcester, WR1 2HW

For data protection purposes, we are the “data controller” of your personal information.

Information we collect

We may collect and process the following personal data:

  • Identity & Contact data, for example: name, email address, phone number; when you fill in forms, contact us or sign up
  • Technical data, for example: IP address, browser type, device info, cookies; automatically when you use our Website
  • Usage data, for example: Pages visited, time on site, clicks; through analytics tools

How we use your information

We use your personal data to:

  • Provide and manage our Website and services
  • Respond to your enquiries or requests
  • Improve our Website and services
  • Send marketing (if you’ve opted in)
  • Comply with legal obligations

Legal bases for processing

We process your personal data under one or more of the following lawful bases:

  • Consent — where you’ve agreed (e.g., to receive marketing emails)
  • Contract — to perform a contract with you or take steps at your request
  • Legal obligation — to comply with the law
  • Legitimate interests — to run our Website and business efficiently

Sharing your data

We will not share your personal data with any third parties unless required to do so by the law or by a regulatory authority.

Cookies and analytics

We may use cookies and similar technologies to improve your experience and analyse site traffic. You can manage cookies in your browser settings.

How long we keep your data

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Your data protection rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request erasure (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability (receive a copy in a structured format)
  • Withdraw consent (where processing is based on consent)

You can exercise these rights by contacting us at info@musictherapyworks.co.uk

If you’re unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk/

Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access.

Changes to this notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with the updated “last updated” date.